Subscriber Information

Explanation of Telephone Billing Elements

Lifeline Assistance

• Lifeline Program Services
• Lifeline Household Worksheet
• Lifeline Application Form

CPNI & Privacy Notice

• FCC Privacy Information
• Video Privacy Notice
• Voice Privacy Notice
• CALEA Monitoring
• VoIP 911 Service Information
• VolP Battery Back Up Policy
• Interstate Access Tariff

FCC

• FCC Contact Information (File Complaint)
• National Do-Not-Call List
• Children’s Internet Protection
• Open Internet Transparency Rule
• FCC Broadband Internet Access Regulation

Public Service Commission

• Residential Wireline No Call List
• Public Service Commission Contact Information (File Complaint)

Closed Captioning Information

Phone: 1-877-422-1212  Email: support@ftcweb.net

Follow these steps to enable closed captioning on an Amino set top box:

1. Press Menu button on Amino remote.
2. Arrow up one time to the settings category and press OK button on the remote.
3. Arrow down one time to the display cateogory and press OK button on the remote.
4. Arrow right one time to enable closed captioning then arrow down to save and press OK button.